Privacy Policy

Introduction

Fa Safia Foundation respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make inquiries, submit bookings, or support us through donations.

By accessing or using this website, you agree to the terms outlined in this Privacy Policy. If you do not agree, we kindly ask that you discontinue use of the site.

 

 

Information We Collect

When you interact with Fa Safia Foundation through this website, we may collect the following types of information:

• Personal Information – such as your name, email address, phone number, country of residence, and other details you voluntarily provide when submitting booking forms, inquiries, or subscribing to updates.
• Payment Information – when you make donations or other payments, your financial details (such as card numbers or mobile money accounts) are processed securely through trusted third-party providers. Fa Safia Foundation does not directly store sensitive payment details.
• Uploaded Documents – if you submit materials (e.g., workshop requests, supporting documents), these may be collected solely for the purpose of processing your request.
• Technical Information – including your IP address, browser type, device information, and usage patterns, which may be collected automatically through cookies or analytics tools to help improve site performance and security.

 

 

How We Use Your Information

We use the information collected for purposes such as:

• Providing Services – to process bookings for divination, initiation, workshops, and related spiritual or cultural services.
• Communication – to respond to your inquiries, confirm bookings, and share updates about events, teachings, or announcements.
• Improvement – to analyze website traffic and usage patterns, ensuring the site remains secure, user-friendly, and effective.
• Legal and Safety – to comply with applicable laws, prevent fraudulent activity, and protect the rights of Fa Safia Foundation, Thotho Sao, and our community.
• Donations & Payments – to process contributions and send confirmations or receipts.

 

 

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. Your data may only be shared in the following circumstances:

• Service Providers – with trusted third-party vendors (such as payment processors, web hosting, or email platforms) who help us operate our services.
• Legal Requirements – if required by law, regulation, or valid legal process, or to protect the safety, rights, and property of Fa Safia Foundation, Thotho Sao, our community, or the public.
• Consent – when you have given explicit permission to share your information for a particular purpose.

In addition, all spiritual records, including divinations, initiations, and other sacred services, are treated as strictly confidential. Such information is never shared outside the Foundation and is only used to guide you on your spiritual path.

 

 

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

While we strive to use secure methods, no system can guarantee 100% protection. Therefore, we cannot fully guarantee the absolute security of your data, especially when transmitted over the internet. However, we are committed to continuously updating and improving our practices to keep your information safe.

 

 

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, improve site performance, and analyze how visitors engage with our content. Cookies are small files stored on your device that help us remember your preferences and understand user behavior.

You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of certain features on our website.

 

 

Third-Party Services

We may use trusted third-party services to support the operation of our website, such as payment processors, hosting providers, analytics tools, and communication platforms. These third parties are given access only to the information necessary to perform their specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We are not responsible for the privacy practices of external websites or platforms that may be linked from our site. We encourage you to review the privacy policies of any third-party services you choose to engage with.

 

 

Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. Your information is only shared in the following limited circumstances:

• With Your Consent – When you explicitly authorize us to share your data.
• Legal Requirements – If required by law, regulation, court order, or governmental request.
• Fraud & Security Protection – When necessary to investigate, prevent, or respond to fraud, unauthorized use, or security threats.
• Service Providers – With trusted third-party vendors who perform services on our behalf (e.g., payment processing, hosting, IT support). These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to deliver their services.

We are committed to ensuring that any data shared is handled responsibly and used only for the purposes outlined above.

 

 

 

External Links

Our website may contain links to external sites or services that are not operated or controlled by Fa Safia Foundation. Please note that once you leave our website and access these third-party platforms, this Privacy Policy no longer applies. We encourage you to review the privacy practices of any external site you visit, as we are not responsible for how those websites collect, use, or safeguard your information.

 

 

Children’s Privacy

Our website and services are not directed toward children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete it.

If a person under 18 wishes to use our services, they must do so under the guidance and supervision of a parent or legal guardian.

 

 

Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements.

Once information is no longer required, we securely delete, anonymize, or archive it in line with best practices and applicable law.

 

 

 

Third-Party Services

Our website may contain links to third-party platforms, tools, or services (such as payment processors or video conferencing platforms). Please note that we are not responsible for the privacy practices, security, or content of these external sites.

We encourage you to review the privacy policies of any third-party services you interact with, as their practices may differ from ours.

 

 

International Data Transfers

Fa Safia Foundation is based in Ghana, but in the course of operating our website and providing services, your personal information may be transferred to, stored, or processed in countries outside of your home country. These jurisdictions may have different data protection laws than those in your country of residence.

Wherever such transfers occur, we take reasonable measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws. This may include using:

Standard contractual clauses or other legal mechanisms recognized under data protection regulations;

Ensuring that third-party service providers uphold adequate security and confidentiality commitments;

Seeking your explicit consent before transferring sensitive data across borders, where required.

By using our website and submitting your information, you acknowledge and agree to these potential transfers of data outside your country, including to locations where privacy rights may not be as strict as those in your home jurisdiction.

 

 

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding the personal information we collect about you. These may include the right to:

• Access – Request a copy of the personal data we hold about you.
• Correction – Request that we correct or update inaccurate or incomplete information.
• Deletion – Request that we delete your personal data, subject to legal or legitimate retention obligations.
• Restriction – Request that we limit the processing of your personal data in certain circumstances.
• Objection – Object to specific processing activities, including direct marketing.
• Portability – Request a copy of your data in a structured, commonly used, and machine-readable format to transfer it to another provider.
• Withdraw Consent – Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting prior lawful processing.

To exercise these rights, please contact us through the details provided in the “Contact Us” section of this policy. We may require verification of your identity before fulfilling your request. Please note that some rights may be subject to limitations under applicable law.

Note: In Ghana, these rights are protected under the Data Protection Act, 2012 (Act 843), which governs the collection, use, disclosure, and safeguarding of personal data.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the “Last Updated” date at the top of the policy and, where appropriate, notify you through the website or other communication channels. We encourage you to review this page periodically to stay informed about how we protect your information.

 

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

 

Fa Safia Foundation

 Email: [legal@fasafiafoundation.org]

 Phone: [+233-537363303]

We will make every effort to respond promptly and address your inquiries.